Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the revised method more closely matches similar services.
They have suggested members to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Changes
Before the change, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, the service retracted a modification regarding delivery choices after backlash from users.
